• Skip to main content
  • Skip to header right navigation
  • Skip to site footer
  • Home
  • About Denise
  • Forms
  • Fees & Policies
  • Online Classes
  • Upcoming Events
  • Contact
  • 713-823-4001
Denise O’Doherty

Denise O’Doherty

Licensed Professional Counselor, Licensed Marriage and Family Therapist, Drug and Alcohol Counselor, Registered Nurse

  • Relationship Counseling
    • Couples Therapy
    • Marriage Counseling & Family Therapy
    • Premarital Counseling
    • Domestic Abuse Counseling
    • IMAGO Relationship Therapy
  • Substance Abuse
    • Alcohol & Drug Addiction
    • SALCE Evaluations
  • LGBTQ+
    • Lesbian Therapy
    • LGBTQ+ Couples Therapy
  • Other Areas of Practice
    • Anxiety/Depression
    • BiPolar Disorder
    • Codependency/Personal Boundaries
    • Grief Counseling / Grief Therapy
    • Love Addiction/Love Avoidance
    • Overcoming Shame /Increasing Self-Esteem
    • Post Traumatic Stress Disorder
    • Dissociative Disorders
  • Gender Identity
    • Parents of Transgender Children
    • Gender Dysphoria
    • Cross-Dressing
    • Adult Children of Transgender Parents
  • Articles
Home » Articles » How to Decrease Defensiveness and Create Effective, Essential Communication

How to Decrease Defensiveness and Create Effective, Essential Communication

October 24, 2019 by Denise O'Doherty

couples counseling, couples therapy, Marriage Counseling, premarital counseling, relationship counselingNot being “heard” by a partner is frustrating. No one wants to feel insignificant, invisible, overlooked or taken for granted. The common response when one feels they are not being listened to, is either to fight harder to get their partner’s attention, or retreat or withdraw often leading to depression.

Often a client says they feel they can’t express themselves in the relationship because when they try to talk, their partner becomes defensive meaning they only see and defend their side and their experience, often claiming they are “right”, without even hearing the initial partners complaint.

Therefore, I am sharing with you a fail-proof system of communicating, that eliminates both getting defensive, and eliminates triggering someone else from getting defensive. It is fail-proof when done correctly and I see tremendous changes in couples when we do this in therapy.

Here is information for you to understand and use the process.  I would love to hear how it works for you. May you have significant and powerful results. Enjoy!

 


Effective communication is essential to a good relationship. Good communication skills may not solve problems or resolve issues, but no problems can be solved, or issues resolved without them. We may communicate well or poorly, but we cannot NOT communicate.

One of the most effective forms of communication between persons in a committed love relationship is the INTENTIONAL DIALOGUE. It consists of three processes called mirroring, validation and empathy.

Mirroring is the process of accurately reflecting back, the content of a message from one partner. The most common form of mirroring is paraphrasing. A “paraphrase” is a statement in your own words of what the message your partner sent means to you. It indicates that you are willing to transcend your own thoughts and feelings for the moment and attempt to understand your partner from their point of view. Any response made prior to mirroring is often an “interpretation” and may contain a misunderstanding. Mirroring allows your partner to send their message again and permits you to paraphrase until you do understand.

Validation is a communication to the sending partner that the information being received and mirrored makes sense. It indicates that you can see the information from your partner’s point of view and can accept that it has validity- It is true for the partner. Validation is a temporary suspension or transcendence of your point of view that allows your partner’s experience to have its own reality. Typical validating phrases are: “I can see that…l”, “It makes sense to me that you would thing that”, “I can understand that …”, Such phrases convey to your partner that their subjective experience is not crazy, that it has it’s own logic, and that it is a valid way  of looking at things. To validate your partner’s message does not mean that you agree with his/ her point of view or that it reflects your subjective experience. It merely recognizes the fact that in every situation, no “objective” view is possible. In many communication between two persons, there are always two points of view, and every report of any experience is an “interpretation” which is the “truth” for each person. The process of mirroring and validation affirms the other person and increases trust and closeness.

Empathy is the process of reflecting or imagining the feeling the sending partner is experiencing about the event or the situation being reported. This deep level of communication attempts to recognize, reach into and on some level, experience the emotions of the sending partner.

Empathy allows both partners to transcend, perhaps for a moment, their separateness and to experience a genuine “meeting.” Such an experience has remarkable healing power. Typical phrases for empathic communication include: “and I can imagine that you must feel…”, and when you experience that, I hear….and that makes sense to me.”

A complete dialogue transaction may then sound as follows: “So, I understand you to be saying that if I don’t look at you when you are talking to me, you think that I am interested in what you are saying. I can understand that, it makes sense to me, and I can imagine that you would feel rejected and angry. That must be a terrible feeling.”

The reciprocal exchange of this process is the INTENTIONAL DIALOGUE.

Category: couples counseling, couples therapy, Marriage Counseling, premarital counseling, relationship counselingTag: couples counseling, couples therapy, marriage counseling, premarital counseling, relationship counseling

About Denise O’Doherty

Denise O’Doherty, LPC, MSN, LMFT, RN, a native New Yorker, is a psychotherapist, Licensed Professional Counselor, Licensed Marriage and Family Therapist, Certified IMAGO Relationship Therapist and Registered Nurse. In addition to her 25-year, full-time private practice in Houston, Texas, she is an educator, lecturer and author. Denise presents regularly to professional, corporate and civic organizations on personal development and transgender education. She has been a Clinical Instructor for the University of Texas at Houston School of Nursing. Her warm and engaging style provides enlightenment, clarity and insight. She inspires confidence while helping others seek positive change. Denise specializes in Gender Identity Issues, Marriage and Family Therapy, Relationship Counseling, Pre-Marital Counseling, Addiction, Recovery and Codependency.

Previous Post:Self Care and Relationships
  • Facebook
  • Twitter
  • Google
  • YouTube
  • LinkedIn

Houston, TX 77019 | 713-823-4001 | Sitemap | Privacy Policy

Copyright © 2025 · All Rights Reserved · Maintained by Levy Marketing